Let's Talk

Contact us.

Contact us about liposomal or branded ingredients, formulation consultancy, analytical review, regulatory dossiers or custom beadlet development. Tell us where you are in your project.

Contact Information

Our address and working hours.

Manufacturing facilities

Başkent OSB · 18. Cadde No: 16
Sincan / Ankara

Başkent OSB · 18. Cadde No: 33
Sincan / Ankara

Ministry of Health Approved Pharma Warehouse · GDP standard

View on map — No: 16
View on map — No: 33

E-mail

info@biontera.com

General inquiries, quotations & sample requests

Working Hours

Monday – Friday · 09:00 – 18:00

Saturday-Sunday · Closed (e-mail responses follow)

Service Channels

You can reach us directly for the following processes:

  • ◆ Sample request (for each brand)
  • ◆ COA, allergen, shelf life, organoleptic files
  • ◆ Bulk orders and pricing
  • ◆ Formulation & regulatory consultancy
  • ◆ Clinical publication PDF sharing (with NDA)
  • ◆ Contract manufacturing & custom formulation requests

Get in touch with us

Tell us about your ingredient supply, formulation, analytical or regulatory submission requirements.

Location

Başkent OSB, Ankara.

We arrange shipments from our Ankara warehouse according to product availability and the delivery address.

Başkent OSB · 18. Cadde No: 16 · Sincan / Ankara
Başkent OSB · 18. Cadde No: 33 · Sincan / Ankara

24-48 hours
Nationwide shipping
2-8 °C
Cold chain capacity
Lot-based
Traceability & technical files
FAQ

Frequently asked questions.

How long does it take to receive a sample? +

For ingredients available in our Türkiye warehouse, shipping within 1-3 business days. For special orders from India, 2-3 weeks. Clinical data and technical files are shared the same day after NDA signing.

What is the minimum order quantity (MOQ)? +

Varies by ingredient. Typical MOQ: 1-5 kg for probiotics, 5-25 kg for liposomal/nano forms. 25-100 kg for branded extracts (Grantria, Stadice etc.). Sample shipments are between 100 g - 1 kg, free or at symbolic cost.

Are you compliant with Turkish dietary supplement regulations? +

All ingredients are produced in GMP, FSSAI and international standards. We provide formulation recommendations according to Turkish Food Codex and TGK Annex-3 cap values. Our probiotic strains comply with the approved strain list in Türkiye. Regulatory consultancy is part of our support service.

How do I access clinical data and publications? +

Public summaries of published articles are on our website. Full PDFs and manuscripts in publication phase are shared with your technical team after NDA (Non-Disclosure Agreement) signing. Two-way NDA signing process typically takes 2-3 business days.

Do you offer custom formulation and contract manufacturing services? +

We develop and manufacture brand-specific beadlets at our GMP-approved facility in Başkent OSB, Ankara. We plan prototype requirements, manufacturing scale, packaging and the scope of technical evaluation for each project.